Evaluating Agentic AI Systems: Frameworks, Metrics, and Best Practices
TL;DR
Agentic AI systems require evaluation beyond single-shot benchmarks. Use a three-layer framework: System Efficiency (latency, tokens, tool calls), Session-Level Outcomes (task success, trajectory quality), and Node-Level Precision (tool selection, step utility). Combine automated evaluators like LLM-as-a-Judge with human review. Operationalize evaluation from offline simulation to online production monitoring