Kuldeep Paul

AI agents now handle customer support inquiries, automate financial workflows, and orchestrate complex enterprise operations. According to LangChain's 2026 State of AI Agents report, 57% of organizations have agents in production, with quality cited as the top barrier to deployment by 32% of respondents. Unlike traditional software where

RAG systems now power the majority of production AI applications, from customer support agents to enterprise knowledge bases. Yet evaluating these systems remains uniquely challenging. Unlike standard LLM applications, RAG pipelines introduce dual failure points: retrieval can miss relevant documents, and generation can hallucinate or ignore context entirely. Traditional evaluation